5 Secret Tips: How to enhance customer satisfaction in your restaurant

This is not simple but also not difficult. Just follow these 5 secret tips:


Create an exceptional atmosphere


What first impression do your hosts have when they see the sign of your restaurant? Think about it! She says, "Excellent food, impeccable cleanliness, excellent service"? Or does she just say that she needs a good cleaning? 



First impressions are essential in creating a good environment for customers and their satisfaction. Clean the front of your restaurant to freshen up outside your establishment. All windows, doors or panels that are quickly and easily cleaned can really make a difference! Especially if your restaurant is near a busy road and fumes pollute the environment and obstruct the windows. In this way, your restaurant will stand out from all competitors in the industry even before you begin your efforts! Once you have organized your restaurant for an excellent first impression from the outside, it is important to do the same inside. 


Think of the smell of your restaurant. Is the smell of your kitchen tempting? And this, from the first steps of the client? If you are trying to impress your guests, why not create a pleasant atmosphere as soon as they enter using Febreze. Using a room deodorant in a restaurant can be a way of satisfying your customers right from the start, and giving them the impression that they have escaped the noisy and unpleasant world from the outside. 


Little surprises

Once your customers walk through the door, try to surprise them with special offers or original specials. It will make them feel lucky to find your restaurant and it will be a great example of excellent customer service right from the start. 


A big favorite among restaurant owners is to have a "special lunch menu" at a single price that includes a drink, a dish and a dessert or entree. This offer allows customers to quickly choose what they want to eat, the chef to prepare dishes in advance and order the ingredients on. Not only will your staff and you be better prepared, but the satisfaction of your customers will also be there! Other surprises that are particularly popular with customers are birthday offers (free desserts for those whose birthday is on that day) or new ways to serve classic dishes. For example, experiment with different ways of serving rice.


Cleanliness


The big advantage is that everyone knows how to clean! All of your employees have already had a cleaning experience before you join, so all you have to do to have one of the cleanest restaurants in the area is to provide them with easy-to-use products to make your impeccable restaurant!


Of course, one of the most important items to clean up is your dishes, as customers might notice a dirty cover right in front of them, which would disappoint them. In order for them to be satisfied and come back, use Fairy, a high-performance dishwashing liquid to remove grease! In order to have a clean restaurant and to ensure a good customer service, you have to find a routine that works for you and stick to it! Set up a toilet cleaning rotation and develop a schedule to indicate who is responsible for daily cleaning. In this way, your customers will be delighted with the hygiene of your restaurant every time they come!


An excellent service

Think of what your guests can see once inside. Maybe you have a waiter or waitress who comes to greet them at the door? Being welcoming to your clients as soon as they enter is very important because it will make them feel comfortable. Enhance your customer satisfaction with technology innovation. For instance, you should take orders with iPad POS System because it will impress your customer and also save your own time. You also need to focus on the restaurant interior. How are your chairs positioned? If you have tables near a window, make sure no customers are back to view. This would hide a view that others could enjoy, especially if you are on the beach or have a pleasant environment. After taking control of your hosts, make sure your staff checks once or twice during their meal that the guests are satisfied. In addition, they can order extra drinks or side dishes. If they are satisfied, they will certainly order a dessert!


Happy staff = Happy customers!


Wondering what is the secret of many restaurants for perfect customer service? : the staff ! Remember that everything that happens in your restaurant involves your staff. Be sure to keep your staff happy and proud to work from home, by engaging regularly with your employees and ensuring they are satisfied. Ask them for their opinion on possible changes to the restaurant so that customer satisfaction improves or things go well in the kitchen. Make them feel like they are important members of your team. Show them your consideration both personally and professionally, you will earn their respect and trust. Do you remember the name of your boss's daughter? Ask her how she feels about her upcoming exams. Small details like these will go a long way in making your restaurant a pleasant environment for your staff! By having a good relationship with your employees, you will create a good atmosphere in the restaurant and improve customer satisfaction. 


Remember that your team represents you, so make the best choice! Now you have additional knowledge on five simple methods to apply to better satisfy and impress your guests! There are many other sources of quality, we recommend that you continue to consult them. Small details like these will go a long way in making your restaurant a pleasant environment for your staff! By having a good relationship with your employees, you will create a good atmosphere in the restaurant and improve customer satisfaction. Remember that your team represents you, so make the best choice! Now you have additional knowledge on five simple methods to apply to better satisfy and impress your guests! There are many other sources of quality, we recommend that you continue to consult them. Small details like these will go a long way in making your restaurant a pleasant environment for your staff! By having a good relationship with your employees, you will create a good atmosphere in the restaurant and improve customer satisfaction. Remember that your team represents you, so make the best choice! 


Now you have additional knowledge on five simple methods to apply to better satisfy and impress your guests! There are many other sources of quality, we recommend that you continue to consult them. You have additional knowledge on five simple methods to apply to better satisfy and impress your guests! There are many other sources of quality, we recommend that you continue to consult them. You have additional knowledge on five simple methods to apply to better satisfy and impress your guests! There are many other sources of quality, we recommend that you continue to consult them.

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